Full course description

Basic Mediation Training program

October 2 - 23, 2017

Salem State University

The Basic Mediation Training program provides in-depth coverage of the mediation process and the principles of conflict management through presentations, exercises, discussions and role-plays. The training complies with the MA Supreme Judicial Court (SJC) Uniform Rules on Dispute Resolution and meets the requirements of Mass General Laws, Chapter 233, Section 23C to establish mediator confidentiality.

The training will be conducted by North Shore Community Mediation Center's Professional, experienced lead trainers and coaches. There is no MA Certification for Mediators. This Training will not qualify participants for any certification or license

Who should attend:

  • Managers, human Resource and other Business Professionals
  • Social Workers, health Service providers, Mental Health professionals
  • Attorneys, Paralegals, Court Employees
  • Educators, college Students
  • Community Leaders, Retirees
  • Anyone interested in learning to constructively deal with the inevitable conflicts that arise in their personal and professional lives.

NOTE: This training program meets for 6 sessions, as follows:

Monday,  October   2 - 8:30 am - 12:30 pm
Tuesday, October   3 - 4:30 pm- 8:30 pm
Tuesday, October 10 - 8:30 am - 4:30 pm
Monday,  October 16 - 8:30 am - 4:30 pm
Tuesday, October 17 - 4:30 pm - 8:30 pm
Monday,  October 23 - 8:30 am - 4:30 pm

Download a parking permit when you register.

Classroom CC111 is located on Central Campus, Bertolon School Classroom Building. The entrance is directly across from Starbucks.

REFUND POLICY: 100% refund before the first class meeting. 50% before the second class meeting. No refunds after the second class meeting. In the case of a Salem State Online class, 100% refund before the scheduled start date. No refunds once the Salem State Online class begins. For all other online classes (Gatlin, Ed2go, or MindEdge, no refunds of any kind will be issued). Please call Andrea DiVirgilio at 978-542-6302 for more information.